Refund Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

At DataForce Sales ("Company," "we," "our"), the services we provide are custom-built, labor-intensive, and tied directly to time, staffing, data resources, and campaign execution. For this reason, all payments made to DataForce Sales are final once services begin, and we do not offer refunds under any circumstances unless explicitly stated otherwise in writing.

This Refund Policy applies to all clients, website visitors, and users of our services.

1. No Refunds on Services

Due to the nature of B2B sales, outreach, and consulting services:

• No refunds will be issued once work has commenced

• No refunds are provided for changes in business strategy, budget, or internal client decisions

• No refunds are issued based on campaign performance or lead quality

• No refunds are issued for partially completed service periods

• No refunds are issued for unused time, unused appointments, or unused deliverables

All fees cover the allocation of company resources—including staff, technology, AI systems, data acquisition, and outreach operations—and those resources cannot be reclaimed once deployed.

2. Upfront and Monthly Payments

All service fees—including onboarding packages, monthly retainers, or pre-paid service periods—are non-refundable once the billing cycle begins.

Clients are responsible for ensuring their billing information is accurate and for managing cancellations before the next billing cycle if applicable.

3. Canceling Future Services

Clients may cancel future recurring services according to the terms of their individual service agreement.
Canceling future services does not entitle the client to a refund of:

• Current month’s fees

• Previously paid amounts

• Setup or onboarding fees

• Data, campaign development, or operational costs already incurred

4. Performance Disclaimer

Sales, lead generation, and appointment-setting results vary across industries and depend on many external factors, including:

• Client product/service quality

• Market conditions

• Pricing and competitive landscape

• Client responsiveness

• Client follow-up processes

Because results depend on many variables outside our control, refunds are not offered based on campaign outcomes.

5. Chargebacks & Disputes

Initiating a chargeback for services that were delivered or are in progress is considered a breach of contract.
In such cases:

• The client may be responsible for all associated chargeback fees

• The account may be sent to collections

• Legal remedies may be pursued for recovery of outstanding balances

We encourage clients to contact us directly if they have concerns so we can resolve matters professionally.

6. Exceptions

Refunds may only be granted in rare situations where:

• DataForce Sales has not begun work

• A written agreement explicitly offers a refund option

Any exception must be approved in writing by a company officer.

7. Contact Us

If you have questions about this Refund Policy, please contact us at:

DataForce Sales
Email: Info@DataForceSales.com